When a death occurs, you will need to take the Medical Certificate of Cause of Death, to the Registrars, which is issued by the doctor. Until you have this document (or the Coroner has issued paperwork instead) you should not book an appointment to register.
You will be asked the date and place of birth of the deceased so it may be useful to take their birth certificate with you if this is available.
The NHS Medical Card for the person who has died should also be given to the registration officer if available.
If the Coroner is involved he or she will issue paperwork in place of the doctor’s medical certificate (often known as an Interim Death Certificate). Before you can make an appointment to register the registrar will need to check if the paperwork has been received, or make arrangements to have it sent through.
The registration officer will need the following information:
• The date and place of death
• The full name of the person who has died, and any previous or maiden names where appropriate
• The date and place of birth of the person who has died
• The occupation and usual address of the person who has died
• If the person who has died was married or in a civil partnership, the full names, date of birth and occupation of their spouse or civil partner
• Your name and address
• If the deceased was receiving any pension or allowance from public funds, other than a state pension from public funds, please tell the registration officer
When you go to register please allow yourself at least 30 minutes as all the information has to be logged on to a computer & then checked. When you have registered, you will be given:
A certificate for Burial or Cremation (also known as the Green Form) This form is for you to take to the funeral director so that the funeral can take place. In some circumstances this form will be issued direct from the Coroner. This form is free of charge.
A certificate of Registration of Death (also known as Form BD8 or a Form 344) This form is for social security purposes. Please refer to the notes shown on the back of this form.
Standard Death Certificate A death certificate is a certified copy of the entry in the death register. These will be required for banks, building societies, solicitors, insurance companies and other financial institutions.
The fee for certificates requested on the day of the registration, is £11 each.
Please note that registrars do not issue a free death certificate as standard. Often if you produce an original copy of the Death Certificate to a bank etc., they will photocopy the Certificate & return the original. However, they will not accept a photo-copy of the Death Certificate unless they have seen an original.
There are a number of people who can legally register a death including:
• A relative
• A person present at the death
• A senior member of the establishment (such as a nursing home) in which the death occurred
• The person arranging the funeral (not the funeral director – however, your chosen funeral director may contact the registrar on your behalf to make an appointment for you to register)
Other people may be able to register in specific circumstances. In this case telephone: 0344 800 8020.
When someone dies you will need to contact a wide variety of organisations to inform them of the death.
Registrars offer a service to help you with a number of central and local government department notifications, such as the Passport office, the DVLA and Department for Work and Pensions; called Tell Us Once.
Tell Us Once is offered at every death registration. The details of the registration are entered on the Tell Us Once system by the registrar and you will be given a reference number. You can then complete the notification either online or by telephone directly with Tell Us Once after the appointment. Full contact details will be given to you by the registrar.
For deaths that occur in Norfolk can be registered at any of the county’s registration offices, to book an appointment at any of these Registrars, please contact County Central Office on:
0344 800 8020
You can also book online at:
In the case of a stillbirth or person under 18 years of age, please call The Registration Helpline on
Fakenham Connect, Oak St, Fakenham (behind the library), NR21 9SR
Opening times: Thursday 9.30pm – 4pm
Breckland Business Centre, St. Withburgh Lane, Dereham. NR19 1FD
Opening times: Monday – Friday: 9.30am – 3.30pm,
Archive Centre, County Hall, Martineau Lane, Norwich. NR21 2DQ
Opening times: Monday to Friday 9.30am – 4.30pm
King’s Lynn Registrars
Kings Lynn Town Hall, Saturday Market Place, Kings Lynn. PE30 5DQ
Opening times: Monday to Friday 9.30am – 4.30pm
North Walsham Registrars
18 King’s Arms Street, North Walsham NR28 9JX
Opening times: Tuesday, Thursday & Friday 9.30am – 4.30pm
(sub district of Thetford) Swaffham Town Hall on
Tuesdays 10am – 12noon only
Or Kings House, Thetford (daily) IP24 2AP